General Shipping Info
Shipping Timeframe
Whenever possible, we ship orders on Mondays so that packages move through the UPS network during the week rather than sitting in warehouses over the weekend.
To protect the quality of the wine, orders are generally shipped when temperatures are between 45°F and 75°F along the route between Oregon and your location. We monitor temperatures along the shipping route and may delay shipments if conditions fall outside this safe range. This policy applies to all shipments, including member shipments.
Where We Ship
We are able to ship to most addresses within the United States, with the exception of Delaware, Rhode Island, Utah, and Kentucky due to state shipping regulations.
If you live outside the United States and are interested in purchasing Lonesome Rock wines, please contact us at cheers@lonesomerock.com and we will be happy to explore available options.
Adult Signature Required
Federal law requires that all wine shipments be received and signed for by an adult 21 years of age or older with valid identification.
Please provide a delivery address where an adult will be available to sign for the package. Many members prefer to ship to a business address or a UPS Store location, where packages can be securely held for pickup for up to 5 days. This often makes delivery more convenient and eliminates the need to be home to sign. Please note that we are unable to ship to P.O. boxes.
Important: If your package has already shipped and no adult (21+) will be available to sign, you may request an alternate delivery date or reroute your shipment to another address, such as a UPS Store location. To do so, click your carrier tracking number to open the UPS tracking page, then select “Change My Delivery.”
If you are unable to update your delivery through UPS, please contact us at or call 847-308-9019, and we will be happy to assist you.
Please keep in mind that UPS will make up to three delivery attempts. After the third unsuccessful attempt, the shipment will be returned to us in Oregon.
Sales Tax
Applicable sales taxes are calculated automatically at checkout based on the shipping destination.
Tracking
Once your order ships, you will automatically receive an email with tracking information so you can follow your package’s progress.